Customer Service

Our service representatives are available to assist you from 9:00Am to 5:30PM EST Monday thru Friday.

For Customer service and Phone Credit Card Orders, please call 1-212-868-1397.

ATTENTION: Care of your eyes is very important to us. Ready-to-wear non-prescription glasses are not intended to replace prescribed corrective lenses or examinations by an eye care professional. Continuous eye check-ups are necessary to determine you eye health status and vision needs.

Eye-bar Address:
7 West 36th Street, 9th Floor
New York NY 10018

Shipping And Handling

We want to offer you unparalleled service and want this to be a great experience. Therefore, your freight is free for orders over $50. For orders from $7.95 to $49.99, the charge is $9.95. While we promise to pack your order within 3 business days, please allow 10 business days for shipping your order. If you require a Next Day Air shipment, please add $24.95 and mention this on your order form.

Return Policy

You have 30 days from the receipt of the online shipment to return any item for credit, provided the merchandise is unused, in original condition, and is returned in the original shipping container.

A copy of your original email invoice must be included in the box with the returned merchandise.

A preprinted return label is included with each shipment's packing slip for you to place on the original shipping box for return shipment. Seller strongly recommends that you use a traceable method such as UPS for return shipment in order to ensure and track the return of your merchandise. Seller is not responsible if your shipment is lost in return transit.

Upon the Seller's receipt of return, you will be issued a credit to the credit card used for purchase within 3 business days.

Please refer to the individual item customer service numbers on your original email receipt should you have any questions about your return.